File a Complaint

The Central Falls Police Department is responsible for protecting our city’s citizens, detecting crime, regulating traffic, and dealing with a variety of neighborhood problems. The Office of Professional Standards and Training was established for the purpose of investigating allegations of improper conduct by members of the Department. Upon receipt of a citizen complaint every effort is made to ensure a thorough, fair and timely investigation of the allegation(s) contained in the complaint.

In most instances, we believe that Central Falls Police officers work in partnership with citizens and that our contacts with citizens are positive. To insure we function efficiently while maintaining the rights of the citizens we protect, Central Falls Police Officers are trained to follow a series of policies and procedures, and work within the guidelines of local, state, and federal laws. Because of the nature of law enforcement, we also understand that citizens on occasion may object to the actions of the police, or may feel their conduct is inappropriate. Therefore, we have established procedures for citizens to report their concerns to the Office of Professional Standards and Training.

If you wish to file a complaint against an officer with the Central Falls Police Department, please complete the form below. Please fill in as much information as possible.

By completing this form and submitting your complaint to our office, you will be entitled as a complainant to various rights under the consent decree including:

  • Given the opportunity to make submissions on the complaint
  • Being kept informed of the progress of the investigation
  • Receiving a notice of findings upon conclusion of the investigation

If you simply want the Central Falls Police Department to know about your concerns, but do not wish to participate in the formal complaint process, you may file an anonymous complaint by either mailing the below Citizen Response form to police headquarters, located at 160 Illinois Street, Central Falls, RI 02863 or by faxing to (401) 727- 7417. Depending on the information provided, it may or may not result in an investigation and you will not have the same rights as set out above. All complaints are recorded and viewed by the Office of Professional Standards and Training.

Citizen Response Form – English
Citizen Response Form – Spanish

This form should not be used to report any confidential information. Please do not include your Social Security Number.

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